Integrations
Signed webhooks and SAML single sign-on connect to CallVend today. CRM and helpdesk integrations are being built — this page says which, and which are not.
Available today
Connectable now, on every plan.
Webhooks
AutomationSigned POSTs to your endpoint when an automation rule matches a finished call.
Rules match on direction, outcome, sentiment, topics and call length. Each delivery is HMAC-signed with a secret you choose. Configured as an automation rule.
Okta
IdentitySAML 2.0 single sign-on, on every plan.
SP metadata, a default role for new users, and optional email-domain restriction. Directory provisioning and group-to-role mapping are not supported.
Microsoft Entra ID
IdentitySAML 2.0 single sign-on, on every plan.
Works with any SAML 2.0 identity provider, Entra included. Directory provisioning and group-to-role mapping are not supported.
In build
Being written now, and not connectable yet. Each card says which part is in scope — the rest is not being built alongside it.
HubSpot
CRMTwo-way contact sync — in build, not yet connectable.
Contacts created or updated in CallVend will sync to HubSpot and back. Contact fields only. Call logging, deal updates and click-to-dial are not part of this work.
Salesforce
CRMTwo-way contact sync — in build, not yet connectable.
Contacts created or updated in CallVend will sync to Salesforce and back. Contact fields only. Campaign sourcing, activity write-back and screen-pop are not part of this work.
What connects today, and what does not
None of the CRM or helpdesk integrations on this page are available yet — it is a roadmap, and it says so at the top rather than in a footnote. What exists today is signed outbound webhooks on call and message events, plus export of calls, contacts and transcripts.
Anything that reacts to a call or a message: writing an outcome into your own system, raising a task, updating a dashboard. Events are signed, so your endpoint can verify they came from us rather than trusting the request.
Tell us which one and it counts towards what gets built first. The roadmap page is honest about what is shipped, what is next and what is not planned, and the order does respond to what customers ask for.
Yes. Contacts come in, and call records, contacts and transcripts export whenever you want them — no ticket, no negotiation, and no dependency on an integration existing first.
Need something that is not here?
Signed webhooks can carry call events into anything today. Tell us what you need next.