Book the slot while they are still on the line
Live calendar availability inside the call screen, confirmation by text, and a reminder campaign that keeps the diary full.
What usually goes wrong
"I will send you some times"
Every handoff to email loses a share of the bookings. The slot should be agreed on the call.
No-shows undo the work
A booked appointment nobody reminds is roughly a coin flip.
Double bookings erode trust
Calendars that sync every fifteen minutes are calendars that will eventually double-book.
See how appointment setting teams run CallVend.
Availability on the call screen
Real slots from the agent’s calendar, reserved the moment they are offered, not after the call.
Confirmation before hang-up
A text goes out from the same number the customer was called on, with the slot and a reschedule link.
Reminders that rebook
Automated reminder calls confirm attendance or route straight to someone who can move the appointment.
See where bookings fall out
Booked, confirmed, attended and rescheduled tracked as call outcomes, per agent and per number.
Appointment setting: the questions that decide it
The call, its outcome and its notes sit against the contact, in a history the whole team can see. Two people working the same list are not each keeping their own version of it.
Yes — SMS and MMS are included in every plan and sent from the shared thread by the person who booked it. There is no automated reminder sequence in the product, and we would rather say that than let a demo imply one.
They call the shared number and reach whoever is free, with the booking conversation in front of them. Nothing depends on the agent who made the original call being at their desk.
Other cases, and the product behind them
Similar teams
The product
Built for appointment setting teams.
Set up a workspace, add your team, and take your first call the same afternoon.