More conversations from the same list
A browser softphone, shared numbers and a call record that writes itself — the parts reps otherwise do by hand.
What usually goes wrong
Reps spend the day dialing
Four minutes of every ten go on ringing, wrong numbers and voicemail. None of it is selling.
Unknown numbers do not get answered
An out-of-area number is the fastest way to be ignored, whatever the pitch is.
CRM hygiene is a losing battle
Outcomes typed at the end of the day are wrong by then, and pipeline reports inherit the error.
See how outbound sales teams run CallVend.
Dial ahead of the floor
Reps dial straight from a contact record, so there is no copying numbers between windows.
Answer rates that move
Calls present a number from your workspace pool, so the contact sees something they recognise.
Writeback before wrap-up ends
Disposition, notes and recording land on the record in under a second, so nobody types the same thing twice.
Coach the calls that matter
Search transcripts by phrase, flag the moment, and review it with the rep the same day.
Outbound sales: the questions that decide it
Dialing happens where the contact is, the outcome is one click at the end of the call, and the recording, duration and notes attach themselves. Nothing about the call has to be retyped anywhere for it to be in the history.
Analytics report connect rate, talk time and outcome mix per agent and per number, and every row drills through to the calls behind it — with the recording, and on Premium a transcript you can search by what was said. A quality complaint becomes a specific moment rather than an impression.
Alongside, yes; wired into it, not yet. There are no CRM integrations today — the integrations page is explicitly a roadmap. Exports and signed outbound webhooks on call and message events are what connect CallVend to your own systems right now.
Other cases, and the product behind them
Similar teams
The product
Built for outbound sales teams.
Set up a workspace, add your team, and take your first call the same afternoon.